Every week a unit stands empty is rent you do not get back. A clear turnover routine shortens that gap and protects the deposit process for both sides.
Before the tenant leaves
- Agree the move-out date and the inspection time in writing.
- Share the move-in report so both sides compare the same things.
- Ask for meter readings and settled utility bills.
Move-out inspection
- Walk every room with the tenant if possible; photograph each wall, floor, fitting and appliance.
- Separate normal wear (light marks, faded paint) from damage (holes, broken fittings).
- Agree any deductions from the deposit on the spot or in writing within a few days.
Make it ready
- Fix safety items first: sockets, switches, gas connections, locks.
- Then plumbing: dripping taps, running toilets, blocked drains.
- Repaint where needed, deep clean, and change the locks or cylinders.
- Take fresh photos for the listing and the next move-in report.
We handle turnovers end to end. See services for landlords →