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Property Passport and Health Index

Your property's permanent record, and how healthy it is

Every property on a Nyumbix plan gets a Property Passport: one place for its documents, equipment, inspections, repairs and costs, with a Property Health Index after every inspection. The longer we look after your property, the more valuable its verified history becomes.

What the Passport holds

Identity and ownership

Property ID, address, area, building details, owners, occupancy and the people you authorise.

Documents

Title copies, leases, plans, warranties, certificates and insurance, with reminders before they expire.

Equipment and history

Pumps, tanks, heaters, wiring and more, with every service, repair, warranty and replacement forecast.

Inspections and costs

Every inspection report and photo, open issues, quotations approved and what was spent.

Property Health Index

One score from 0 to 100, with the reasons behind it

After each inspection we score seven areas: building condition, electrical, plumbing, equipment, cleanliness, preventive maintenance, and safety and documented compliance. Open defects reduce the score. You see the score, the band (Excellent, Good, Fair, Requires attention or Poor), the change since last time and exactly how it was calculated.

A critical safety issue is always shown at the top and raised with you the same day, however good the overall score. The Health Index is a visual condition score from our inspections, not a structural or engineering certificate.

Your record, your control

Private to you and the people you choose

Only the owner of record, co-owners and contacts you authorise can open a Passport, after signing in. Ownership details are recorded as you provide them unless we have independently verified them. The Passport is our service and condition record, not a land registry. If you leave, you can ask for a copy of the record and its documents.

Included with every plan

The Property Passport comes with Essential, Plus, Premium and Portfolio Protection, Landlord Care, Watch and Business Care.